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The SARS-CoV-2 virus has affected countless people worldwide, and we cannot escape it either. However, the consequences for us have so far been limited. We have sufficient stock so that we can function normally in the coming weeks.
As long as the postal services function, we will continue to offer our product range. It is possible that the delivery takes longer than usual because, for example, there are extra (border) checks and the number of online orders is increasing. Due to the increase in the number of online orders, are you taking into account delivery times that take considerably longer than normal? Almost all delivery services worldwide are currently experiencing delays. Transatlantic shipments in particular are experiencing enormous delays. We publish the latest information on this on our news page.
Due to the changes in international (air) transport as a result of the Corona crisis, our carrier will charge a surcharge for all shipments outside Europe from 13 April. As of April 17, we are unfortunately forced to pass on this surcharge to our customers.
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